Translation of the License Agreement — Portuguese original, version v1.
License Agreement for Use of the MMNWEB system, entered into between FRAGASOFT (CNPJ 04.755.025/0001-56, Goiânia-GO), hereinafter the LICENSOR, and the natural person or legal entity identified in the electronic registration, hereinafter the LICENSEE.
1.1. A non-exclusive and non-transferable license to use the MMNWEB system under a multitenant SaaS model (software as a service), comprising the virtual office and the integrated online store, accessed via the internet. There is no installation, dedicated hosting, or delivery of source code under this plan.
1.2. The SaaS plan includes all system features made available to the plan and support via a ticket system.
2.1. Monthly fee of US$ 180.00 (one hundred and eighty US dollars), charged on a recurring basis to the registered card.
2.3. Trial period: the first 14 (fourteen) days are free of charge. Cancellation within the trial period does not generate any charge. The first monthly fee is charged at the end of the trial and, from then on, for each monthly period.
2.4. Adjustment: the monthly fee will be adjusted annually by the accumulated IPCA/IBGE index (or the official index that may replace it).
3.1. Term for an indefinite period, with no minimum commitment period.
3.2. The LICENSEE may cancel at any time through the plan area. Upon cancellation outside the trial, access remains until the end of the period already paid for; there is no pro-rated refund and no subsequent charges.
4.1. If the charge fails, the LICENSEE receives notices and has a grace period of 5 (five) days to regularize the payment, retaining access.
4.2. Without regularization, access is blocked. If it remains blocked for 3 (three) months, the agreement is terminated and the data retention policy applies (clause 7).
5.1. The LICENSEE declares that its operation sells real products and/or services, and that all remuneration of its network derives from actual sales, pursuant to the applicable legislation.
5.3. The LICENSEE is solely responsible for its compensation plan, for the tax and legal compliance of its operation, and for the content it publishes in the store.
6.1. With respect to the personal data of the end customers and distributors registered by the LICENSEE in the system, the LICENSEE is the controller and Fragasoft is the processor (Lei 13.709/2018), processing such data exclusively in accordance with this agreement and the lawful instructions of the controller.
6.2. With respect to the registration data of the LICENSEE itself, Fragasoft is the controller, as set forth in the Privacy Policy.
7.1. Upon termination of the agreement (by cancellation or default), the tenant's profile data and operational data are deleted or anonymized, subject to the following table:
| Data | Retention | Basis |
|---|---|---|
| Tax invoices and payment records | 5 years | LGPD art. 7º, II and VI; tax legislation |
| Agreement and acceptance log (IP, date, version, hash) | Statute of limitations period | Regular exercise of rights |
| Application access logs | 6 months | Marco Civil da Internet, art. 15 |
| Other tenant data (profile and operations) | Anonymization within up to 6 months after termination | LGPD art. 16 |
7.2. Before final deletion, the LICENSEE may request, via ticket, the export of its data.
8.1. The service is provided on a best-efforts basis on cloud infrastructure, with maintenance windows communicated when scheduled. Support via the ticket system, on business days.
9.1. Acceptance takes place electronically at the moment of contracting, with a record of the IP, date/time, version and SHA-256 hash of this document, which the parties acknowledge as valid evidence of the manifestation of will, physical signatures and witnesses being waived.
10.1. The forum of the judicial district of Goiânia-GO is hereby elected, with waiver of any other.